A phone interview can act as an important second step in the hiring process, following the resume and cover letter submission.
According to staffing service A&A Search, phone interviews are especially effective for weeding out less-qualified individuals among an overwhelming pool of applicants. They allow the company to get a feel for candidates before bringing them in for a face-to-face interview, and can save time - since bringing in every single prospect would be drawn out and unnecessary.
One thing companies shouldn't do is call every applicant who sends in a resume. Because the phone screen is typically step two of the application process, applicants with resumes that don't seem like good fits should not be contacted via phone.
Also, be sure to arrange a specific time to call. This
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